Terms of Service

Tailorline ("we", "our") provides an AI-powered resume tailoring and job-application tracking service ("the Service") through the site at tailorline.app ("the Site"). These Terms of Service ("Terms") form a binding agreement between you and the operator of the Service, Ahmad Mekkawi, Mansoura 35799, Dakahlia, Egypt ("the Operator"). By creating an account or using the Service you agree to these Terms.

Contact us at [email protected] if you have any questions about these Terms or the Service.

You may create an account with an email address and password, or by signing in with Google. You are responsible for keeping your login credentials confidential and for all activity that happens under your account. You must provide accurate information and keep it up to date. One person may operate one account.

Email verification is encouraged but not required to use the Service. The Service is intended for use by individuals who are at least 16 years old.

The Service offers a free tier and paid subscription plans (see the pricing page). The free tier refills to its credit pool every 30 days from the day you joined, plus a one-time permanent bonus of 3 credits when you verify your email address. Paid plans refill each calendar month, as described on the pricing page and in your account. Credits are consumed at the rates posted in the Service when you tailor a resume or run an enrichment; certain features, such as PDF exports, templates, and cover letters, consume credits or are limited per plan. Some on-demand extras are priced fractionally (for example 0.5 credits).

Unused credits do not carry over. Your current credit balance and usage are shown in the Service.

Paid plans are billed in advance through our payment provider, Polar, which acts as the merchant of record and processes payments and sales tax on our behalf. Checkout happens through Polar's embedded payment form on our pages; subscription management happens in Polar's customer portal. You are responsible for charges associated with your subscription.

We offer a 30-day money-back guarantee on all paid plans. Occasional promotional offers are described on the pricing page and subject to their own terms. We may change prices or plans in the future; changes to the price of a renewal will be communicated with reasonable notice, and existing paid periods are honoured at the price agreed when you subscribed or renewed.

You retain ownership of the resumes, job descriptions, application details, cover letters and other content you upload or create with the Service ("Your Content"). You grant us a limited licence to process, store, transmit and display Your Content solely to operate and provide the Service to you, including running the AI features you request. We do not use Your Content to train general AI models.

AI-generated output is provided for your convenience and may contain errors or inaccuracies. You are responsible for reviewing anything you submit to employers and for compliance with the policies of any third party whose services you use with the Service.

You agree not to misuse the Service. For example, you must not:

• violate any applicable law or regulation;
• infringe the intellectual property or other rights of others;
• upload malware, or interfere with or disrupt the Service;
• attempt to circumvent rate limits, gates, or other controls;
• scrape, reverse engineer or otherwise attempt to derive the source or internals of the Service;
• use the Service to commit or facilitate fraud.

AI features are provided through Tailorline's centrally managed service. You do not supply third-party LLM provider API keys, and future AI calls use managed models and your plan credits. You are responsible for reviewing generated output before relying on it.

Effective September 24, 2026, encrypted local copies of user-provided AI provider keys were deleted. If you previously used a provider key, you must revoke it directly with that provider; Tailorline cannot revoke upstream provider credentials.

We provide the Service on a best-effort basis and do not guarantee uninterrupted availability. The Service depends on third-party AI providers, hosts and networks we do not control; outages or failures of those services may interrupt or slow the Service. We do not guarantee any particular outcome, such as interviews or job offers.

Except for Your Content, the Site, the Service and all software, design, and branding are our property and are protected by intellectual property and other laws. You may not copy, modify, distribute, sell, or create derivative works from them without our prior written consent.

You may close your account at any time; closing an account permanently deletes your data as described in the Privacy Policy. We may suspend or terminate your account if you breach these Terms, if payment is not received, or if required by law. Provisions that by their nature should survive termination, including ownership, liability and governing law, will survive.

To the maximum extent permitted by law, the Operator's total liability arising out of or relating to the Service is limited to the amounts you have paid us in the twelve months preceding the claim. To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages. Nothing in these Terms limits or excludes rights you may have under law that cannot be limited or excluded.

We may update these Terms from time to time. If we make material changes, we will notify you by reasonable means, such as an in-app notice or email. Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of Egypt, without regard to conflict of law principles. Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts of Egypt. Where mandatory consumer-protection law in your country of residence grants you the right to bring proceedings in your local courts, nothing in these Terms limits that right.

Questions or requests regarding these Terms can be sent to [email protected] or to Ahmad Mekkawi, Mansoura 35799, Dakahlia, Egypt.