Refund Policy

This page expands our Terms of Service §04 "Payments and Refunds" — it adds no new window, exclusion, or procedure beyond those Terms. The binding terms live in our Terms of Service.

We offer a 30-day money-back guarantee on all paid plans. Occasional promotional offers are described on the pricing page and subject to their own terms.

Paid plans are billed in advance through our payment provider, Polar, which acts as the merchant of record and processes payments and sales tax on our behalf. Checkout happens through Polar's embedded payment form on our pages; subscription management happens in Polar's customer portal. You are responsible for charges associated with your subscription.

We may change prices or plans in the future; changes to the price of a renewal will be communicated with reasonable notice, and existing paid periods are honoured at the price agreed when you subscribed or renewed.

To request a refund under the 30-day guarantee, contact us at [email protected] from the email address on your account. Questions or requests regarding refunds can also be sent to Ahmad Mekkawi, Mansoura 35799, Dakahlia, Egypt.

Write to our refunds contact:

• Name: Ahmad Mekkawi
• Mailing address: Mansoura 35799, Dakahlia, Egypt
• Email: [email protected]
• Telephone: available on request; write to the email address above.

The guarantee covers every paid plan listed on the pricing page, whether you subscribed monthly, quarterly or yearly. The free plan needs no refund request, because nothing was charged.